At Eden Paving, we strive to provide our customers with the highest quality products. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return:

The item must be unused and in the same condition that you received it.
It must be in the original packaging.
A receipt or proof of purchase is required.

2. Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method. Please note that:

Refunds may take a few days to process, depending on your bank or credit card provider.
Shipping costs are non-refundable.

3. Exchanges

If you received a damaged or defective item, you may request an exchange. Please contact us within 30 days of receiving your item to initiate the process.

4. How to Return Your Item

To return your product, you should mail your product to:

sales@edenpaving.com

Please include your order number and reason for the return in your package.

5. Shipping Costs for Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Contact Us

If you have any questions about how to return your item, please contact us:

Email: sales@edenpaving.com
Phone: 0808 175 9996

Thank you for choosing Eden Paving. We appreciate your business!